Returns and Exchanges
Please contact customer service for more information on returning an item.
Refund / Exchange Policy
Heretic Studio offers a 30 day no hassle refund policy on all unopened items in original condition, subject to a 15% restocking fee. If
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
All Heretic Studio products include a lifetime manufacturer warranty. Warranty is limited to product failure under normal operating conditions. Warranty does not cover improper installation or damage caused by improper usage